At SWM Partners, we are built on two fundamentals.
Our scientific expertise and our ability to deliver inspiring events anywhere in the world.
SWM Partners is a Medical Communications Agency with a wealth of experience spanning over 25 years. We are experts in delivering bespoke global events that INFORM, ENGAGE, EDUCATE, and INSPIRE audiences.
SWM has made its name in the Medical Science sector and is one of the most highly-regarded agencies in its field, with expert knowledge of the drug trial and development process.
Our talented team of 35 event and medical communication professionals are what bring our brand to life. We run our company with a 'can do' mentality. This frees us to focus our energies on supporting our clients in every aspect of meeting and event production.
We partner with Healthcare, Pharma and Biotech companies to execute flawless medical events and meetings by providing a holistic solution that delivers outstanding results with minimal workload falling on our clients.
Our passionate team of skilled specialists provide valuable insight that stems from our extensive experience and understanding within medical science.
We are united by a passion to deliver a professional, consistent and reliable service that ultimately improves the lives of patients.
We operate as trusted partners sharing our clients end goal and executing every detail in line with their vision.
We are always looking to support and present medical science in new and engaging ways.
Our ingenuity and proactive approach enables us to think on our feet and pivot in an ever-changing sector.
Find out more about us
To support the development of medicine and contribute to improving patient outcomes by partnering with organisations to deliver their vision and engage medical professionals.
At SWM Partners, our trained and qualified biomedical experts support our clients with medical communication, programme development and speaker support, while our experienced operations team provides seamless project management, production and delivery.
Our Biomedical Programme Team supports with the curation of scientific content, materials and meeting programmes. Using graphics and animated sequences, we transform raw data into clear, readable and understandable content.
The team are qualified scientists and pharmacists, and between them have accumulated decades of experience.
Programme Development
Medical Content & Communications
Speaker Support
Scientific Support Materials
Patient Support Materials
Translation
Our operations team has extensive experience in executing medical meetings around the world, from Investigator Meetings, Advisory Boards, Steering Committee Meetings and Congress attendance through to Sales Meetings and Internal training, we make it our business to understand the cross-cultural needs of a multinational delegation.
Our understanding of the medical industry enables us to produce high-quality, seamless events which show off our clients’ expertise in a professional and innovative light without inappropriate affectation.
We work in close partnership with all our clients. Our role is to help clients deliver.
Project Management & Event Planning
Creative Design & Production
Event Communication
Venue Sourcing & Liaison
Delegate Management
Travel Management
Virtual events aren’t new to the SWM team, we have years of extensive experience working across a range of platforms.
Our team of medical communications agency experts specialise in delivering medical events that are Aligned to your messages, Agile to your needs and delivered with Integrity.
We support our clients through the programme development process, just as we would a live event, and ensure we propose the most appropriate platform that suits not only the event requirements but engages the audience.
Our biomedical programme team supports with programme design, content and communications whilst our experienced operations team manages the platform logistics, delegate management and client ROO.
Platform Review & Recommendation
Creative Design
App Creation
Engagement Tools
Live Streaming & Video Editing
Communications Programme
View more about our virtual events
Contact us
Bourne House, Prince Edward Street,
Berkhamsted, Hertfordshire,
HP4 3EZ, UK
Policies
© Copyright SWM Partners Ltd 2022
Medical Communications Agency
March 2020 saw us near the final stages in planning a Global Investigator Meeting in Barcelona for 125 participants from the USA, South America, and Europe. This meeting straddled 2 days and consisted of a full-day IM plus 2 half-day systems training sessions.
Unfortunately the event coincided with the beginning of the Covid-19 pandemic in Europe and in the week leading up to the meeting it became clear that several attendees, both site staff and presenters, would be unable to attend due to increasing travel and quarantine restrictions.
Due to he pandemic quarantine restrictions, the systems training presenters were EU-based and able to attend the meeting, but full training was still to be provided to the virtual attendees. We therefore required a solution that allowed the audience to fully participate in the slide presentation and the system demonstrations. This was achieved by switching to a virtual event platform connection.
As SWM had full exposure to content and agenda for the face-to-face event, this allowed for a seamless switch to a virtual event. Our scientific team supported with condensing slide decks and working with the presenters on presentations and our logistics team supported with designing and testing the virtual platform ready for rehearsals.
Following the virtual meeting, SWM produced additional study materials to be distributed to attendees both as a download and as physical copies.
We are extremely grateful for your hard work and dedication which led once again to a beautifully designed meeting. Your sense of detail, your quick understanding of what the team has to convey to the sites, your capacity to translate into superb slides the basic bullet-points PowerPoints that we provided to you, are only a few examples of the impressive amount of talents that the SWM team is able to demonstrate. On top of this, your professionalism is wrapped up in sheets of positive attitude and kindness. Global Healthcare Company
SWM's collaborative spirit, professionalism, positive attitude, critical and strategic thinking, as well as personality made them the ideal vendor partner and such an overwhelming pleasure to work with. SWM was a huge reason why our meeting series has been such a wonderful experience. Global Healthcare Company
A series of 3 meetings in Europe, US and Latin America has proved to me (if needed!) that SWM is the best event planner. It is rare to have such a combination of fun and professionalism. Great knowledge of the business and the pharma world makes things so easy and smooth. Also the SWM team are always improving, looking for new ideas and the best approach. And all of that always with a smile, good spirit and kindness. I can't wait for the next meeting! Global Pharmaceutical Company
Honestly, you are the best IM event planners I have worked with and I have probably planned around 10 of them in the past and then resented being put on a study start up a few years ago. Now, I am revived and wanting to plan IMs after my experience with you. It has been a pleasure working with you in all of the meetings and I look forward to our next one... Global Healthcare Company
My expectations were high but you and your team topped these. I never had such a perfectly organised investigator meeting, everything worked well; even little details were taken care of and thought about. Many thanks again for your efforts and hard work!!! Global Pharmaceutical Company
The excellent logistics and technical support provided by you and your team were instrumental in this success and we are very grateful. It takes real expertise to make a complex enterprise seem simple... Global Pharmaceutical Company
Do you have a question? Contact Us
Do you have a question? Contact Us
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Copyright and Trademarks
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Disclaimer
SWM Partners takes all reasonable care to ensure that the information contained on this website is accurate, however, we cannot guarantee its accuracy and we reserve the right to change the information on this website (including these terms and conditions) at any time. You must therefore check these terms and conditions for any such changes each time you visit this website. SWM Partners makes no representations or warranties of any kind with respect to this website or the content contained on it, including any text, graphics, advertisements, links or other items. Further more, neither SWM Partners nor any other contributor to this website make any representation or gives any warranty, condition, undertaking or term either expressed or implied as to the condition, quality, performance, accuracy, fitness for purpose, completeness or freedom from viruses of the content contained on this website or that such content will be accurate, up to date, uninterrupted or error free. Nothing on this website shall be regarded or taken as financial advice.
Data Protection Act 1998
SWM Partners respect and value the security and privacy of those of its contacts. SWM Partners follows strict security procedures in the storage and disclosure of personal information in order to prevent unauthorised access. Personal Data is held on our contacts and administration database either because of work we have undertaken or are currently engaged in, or because we believe that clients may be interested in receiving material from us about our business and services. As such we hold client contact details and the history of our client relationship. This allows us to manage our client relationships effectively and target items of interest so that you do not receive unwanted material through the post. In accordance with your rights under the Act, you may request the amendment of the personal information held or to cease receiving direct marketing materials. SWM Partners does not sell, rent or deal in the personal information we hold. Information may, in the ordinary course of business, move between SWM Partners its associated companies and to our contractors, which may involve the transfer of data outside the European Economic Area.
How to contact SWM Partners
We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to hello@swm-partners.com.
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You acknowledge that you are solely responsible for the use to which you put this website and all the results and information you obtain from it and that all warranties, conditions, undertakings, representations and terms whether expressed or implied, statutory or otherwise are hereby excluded to the fullest extent permitted by law. Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this website. Whilst we take every care to ensure that the standard of this website remains high and to maintain the continuity of it, we do not accept any ongoing obligation or responsibility to operate this website (or any particular part of it). If any part of our terms and conditions is deemed to be unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
These terms and conditions and your use of this website are governed exclusively by UK law. This does not affect your statutory rights as a consumer.
At SWM Partners Limited, we value your privacy and following the new rules set by the European Union's General Data Protection Regulation (GDPR), we have updated our privacy policy as of 24th May 2018.
Introduction
This privacy policy tells you how and why we collect, store and use your personal data when you visit our website and interact with us via our website.
It tells you about your rights in relation to your personal data and how the law protects you. Also covered is how to contact us and the authorities in the event you have a complaint.
We ask that you read this privacy policy carefully so that you are fully aware of how and why we are using your data. If you have any questions, or would like to exercise your privacy rights, please contact us directly.
Who we are
SWM Partners provide scientific expertise and event innovation in the UK and worldwide. In this privacy policy references to we, us and our, are to SWM Partners.
We collect, use, store and are responsible for certain personal data about you. We are regulated under the General Data Protection Regulation which applies across the European Union and we are responsible as ‘controller’ of that personal data for the purposes of those laws.
What data is collected by us
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed which is classed as anonymous data.
During your visit and interaction with our website collect a variety of information. This personal data falls into these categories:
Contact data includes addresses, email addresses and telephone numbers when provided through an enquiry form, or registration form.
Technical data includes browser type and version, location, operating system and platform and other technology on the devices you use to access the website.
Aggregated data through a web analytical service called Google Analytics which provides statistical or demographic data. Aggregated data however is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate usage data to calculate the percentage of users accessing a specific website page or which days have more visitors.
How is your personal data collected?
We use different methods to collect data from and about you including:
Direct interactions - You may give us your identity, and contact data by filling in forms or by interacting with the website. This includes personal data you provide when you:
Sign up to receive a newsletter.
Make enquiries or request information be sent to you
Automated interactions - As you interact with us, we may automatically collect Technical Data about your device, browsing actions and patterns. We may also collect Tracking Data when you use our website. We also receive data about you from our analytic provider though this does not identify you.
How and why we use your personal data
Under data protection law, to comply with our legal and regulatory obligations, we can only use your personal data if we have a valid reason for doing so and where consent is required.
For example, when you make an enquiry with us, you provide us with your contact information to respond to you.
What we use your personal data for
To provide services to you
To make contact with you through email or by telephone
Notification of any changes to our services
Marketing communications that may be of interest (only where consent has been given)
Third party data collection
Links to external sources and third party sites such as LinkedIn, Twitter and Facebook may exist from this website. They may request your personal data and we cannot take responsibility once you leave our site.
Who we share your personal data with
Outside of our company, we only share data with a third party supplier for the purpose of offsite data backup. All such backups are transmitted and stored in encrypted form (so is not readable) in locations within the United Kingdom.
We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data.
Whilst third party organisations related to IT and software maintenance may have temporary visibility of your information, these organisations do not have permission to use your data and will only be given access if required.
If you wish to discuss this further, please contact us at hello@swm-partners.com.
We will not sell or lease your personal information to any third parties.
How long your personal data will be kept
We will keep your personal data when it is provided to us. We will do so for one of these reasons:
To respond to any questions, complaints or claims made by you or on your behalf
To show that we treated you fairly
To keep records required by law
We will not retain your data for longer than necessary for the purposes set out in this policy. When it is no longer necessary to retain your personal data, we will delete it.
Your rights
Under the General Data Protection Regulation, you have the following rights, which at any time you can exercise:
Right of access
You have the right to be provided with a copy of your personal data
Rectification
You have the right to require us to correct any mistakes in your personal data
You have the right to be forgotten - The right to require us to delete your personal data in certain situations
Restriction of processing
You have the right to require us to restrict processing of your personal data
Data portability
You have the right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format
The right to object
You have the right to object in certain other situations to our continued processing of your personal data, eg processing carried out for the purpose of our legitimate interests. This is by checking the opt out option within any enquiry forms.
Not to be subject to automated individual decision-making
The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.
For further information on each of the above rights, including the circumstances in which they apply, see the guidance from the UK Data Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
Email, call or write to us
Keeping your personal data secure
We have appropriate security measures in place to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your data will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach.
We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
When communicating with us by email you should ensure that you take all reasonable precautions to protect any sensitive personal data.
Cookies
A cookie is a small piece of information that a site puts on your device so that it can remember something about you when you return at a later time. It is a mechanism that allows the server to store its own information about a user on the user's own computer.
In order to use the site, you agree to let cookies be saved as they are an important part of navigation of the site.
Third party cookies used on the site.
Google Analytics is a service that generates detailed statistics about our website visitors. Their cookies typically store anonymous information such as whether a visitor has been to the site before, the time of the current visit and what was the referrer site the visitor came from.
How to complain
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred.
The supervisory authority in the UK is the Information Commissioners Office who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
How to contact us
Please contact us if you have any questions about this privacy notice or the data we hold about you.
If you wish to contact us, please send an email to hello@swm-partners.com, or write to SWM Partners, Bourne House, Prince Edward Street, Berkhamsted, Hertfordshire, HP4 3EZ, United Kingdom or call 01442 878830
Changes to this privacy notice
This privacy notice was published on 11th February 2021 and last updated on 11th February.
We may change this privacy notice from time to time, when we do we will inform you.
